YUSR AI / AI Memory

WhatsApp AI assistant

Your WhatsApp AI chatbot, trained on your business

Upload your catalog, FAQs, and policies once. Your WhatsApp assistant converts them into a private, searchable knowledge base and answers from it, in Hindi, English, or Hinglish. At 2am, on Sunday, during lunch.

  • Upload your catalog, FAQs and policies; the AI answers only from them
  • Every answer cites its source document and page or row
  • Replies in Hindi, English or Hinglish, and transcribes voice notes
  • Questions outside your documents go to a human with full context
  • Each document is verified before it is marked Ready

Last updated

Upload once, answer forever

Drop in what you already have

PDF, Word (.doc / .docx), or plain text files, up to 10 MB each. Drag and drop or browse, confirm in a modal so you never queue the wrong file by accident, and the AI is trained the moment the upload finishes. No formatting homework, no retyping your catalog into someone's dashboard.

.pdf.docx.doc.txtmax 10 MB
Knowledge base · Sole StorySYNCED
PDF
catalog.pdf
289 products · prices, sizes, stock · 4.9 KB · 12 chunks
✓✓
PDF
faq.pdf
Delivery, COD, warranty answers · 32 answers
✓✓
DOC
policy.docx
Returns and exchange rules · 6 chunks
✓✓
TXT
store-hours.txt
Uploaded 2h ago · processing
…
Never a fake "Ready" badge

Verified, not just uploaded

A file finishing its upload doesn't automatically mean the AI actually learned anything from it. A scanned PDF with no real text, for instance, produces zero usable knowledge. So we check.

Counted

Chunks are counted, not assumed

After processing, we count the real searchable pieces that landed in your knowledge base. Only when at least one is confirmed does the document get marked "Ready".

Honest failures

Empty documents are marked failed

A scanned image with no extractable text, a corrupted file, a timeout. Any of these gets an honest "failed" status and an amber warning, never a silent fake success.

Self healing

Drift gets caught automatically

Every time you open your knowledge base, it quietly rechecks that every "Ready" document still has real content behind it, and cleans up anything that doesn't.

Why you can trust it

How does the WhatsApp AI assistant avoid wrong answers?

Sending a wrong price to a customer costs real money. So every AI answer shows its source, the exact document and page it came from. If the answer is not in your knowledge base, the AI says so and hands over to a human instead of guessing.

Sourced

Every answer shows receipts

catalog.pdf row 58, policy.docx page 1. You can audit any reply the AI has ever sent and see exactly where it came from.

Honest

"I don't know" is an answer

Out of catalog question? The AI does not invent a price. It answers only from what you've actually uploaded.

Handoff

Humans stay in charge

The moment a question falls outside your knowledge base, the chat is ready for a human to take over, full context attached.

Test it yourself

See exactly what a customer would get

Type a question the way a customer would ask it. The AI runs the same search it would run on a live WhatsApp message. It finds the closest matching chunks in your knowledge base, and writes an answer from them. You get the answer first, and a collapsible list of the raw source text underneath it. No guessing what the bot "might" say.

5 test queries / day Resets at midnight
Test query4 of 5 left today
"Do you sell iPhone 15 covers?"
Yes, silicone and clear cases for iPhone 15, ₹499 to ₹899. In stock in 4 colours.
catalog.pdf · row 112
Speaks customer

Hindi, English, Hinglish. Even voice notes.

Your customers do not type in one language and neither should your assistant. The AI detects the customer's language and mirrors it, remembers the preference for next time, and transcribes voice notes so a spoken question gets answered just as fast as a typed one.

"What's the price?" "Is COD available?" "Got this in size 9?" 🎙 voice note → answered
MF
Meera Fatima● online · AI handling
AI
🎙 Voice note · 0:07
"What's the rate on the OnePlus Nord?"
The OnePlus Nord CE4 is ₹24,999, 8GB/256GB, in stock. Free delivery today. Should I book it for you? 📱
AI · transcribed + answered · ✓✓

Stop typing the same answer 40 times a day

Upload your catalog today, and by tomorrow the AI is answering price, stock, and policy questions with your facts.

No credit card · Cancel anytime · Official WhatsApp Business API