FOLIO 01 · THE COUNTER
Official WhatsApp Business API · Made in India
WhatsApp CRM.Nothing missed.
The WhatsApp CRM for Indian businesses. Reply as a team, send broadcasts from Google Sheets, and let AI answer from your catalog.
No credit card · Cancel with one message
YUSR · Counter tape Example activity
09:41 AI replied · price + stock ✓✓
09:42 Broadcast · EOSS sale sent
09:43 Tagged hot lead · Priya S. STAMP
09:44 Handed to Ayesha · exchange HUMAN
✓✓ delivered
hot lead
cod
repeat buyer
3
Hindi, English, Hinglish
7 days
Free trial, no card
₹1,999
Plans from, per month
Try it yourself. Message our live bot on WhatsApp ↗
In one paragraph
What is YUSR AI?
Your team, broadcasts and AI assistant share one official WhatsApp Business number. Answer routine questions from your catalog, pass conversations to a person when needed, and keep customer details in one place.
Built for Indian businesses, with Hindi, English and Hinglish replies. Plans start at ₹1,999 a month . Your 7 day trial starts when you connect WhatsApp.
FOLIO 02 · THE FLOOR
The floor
See it work. Pick a counter.
Example conversations
Y · Mira Boutique · Fashion
AI online
AV
Anjali Verma Is the kurta set in XL? Sales
1
RS
Ritu S. Saree fall and pico? AI handled
KD
Kavya D. Wedding collection Hot lead
3
AV
Anjali Verma online
Assigned · Sana
Is the Chikankari kurta set available in XL?
1:06 PM
AI · YUSR Yes! The powder blue Chikankari set is in XL, ₹2,499 (₹1,999 this week). Free shipping above ₹999. ✅
catalog.xlsx · row 58 From your catalog ✓✓
Does the colour run in the wash?
1:07 PM
AI · YUSR It is pure cotton, colourfast tested and machine wash safe. A care card comes in the box. 🧺
From your FAQ ✓✓
Reply as Mira Boutique… →
RS
Ritu S. online
AI handled
Do you also do saree fall and pico stitching?
3:22 PM
AI · YUSR Yes! Fall and pico is ₹149, ready in 2 days. Want me to book a slot? ✅
From your FAQ ✓✓
Reply as Mira Boutique… →
KD
Kavya D. online
Hot lead
Can I see your wedding lehenga collection?
5:50 PM
AI · YUSR Absolutely! Our bridal collection starts at ₹8,999. Connecting you with Sana for a personal shopping session. 👰
From your catalog ✓✓
Reply as Mira Boutique… →
Y · Urban Kart · Orders
AI online
SY
Sandeep Yadav Where is order #2231? Orders
1
FA
Farah A. Delivered, thank you! AI handled
GT
Gupta Traders Invoice copy needed B2B
SY
Sandeep Yadav online
AI handled
Where is order #2231? It has been three days.
11:20 AM
AI · YUSR Checking… 📦 Order #2231 is out for delivery today. Courier: Ekart, expected by 6 PM. Tracking: EK88··42.
orders · #2231 From your order sheet ✓✓
Perfect, thank you!
11:21 AM
AI · YUSR You are welcome! I will send the delivery confirmation here the moment it is completed. ✅
Auto follow up ✓✓
Reply as Urban Kart… →
FA
Farah A. online
AI handled
My order just arrived, everything's perfect, thanks!
9:04 AM
AI · YUSR Wonderful to hear, Farah! Thank you for shopping with us. 🎉
Auto follow up ✓✓
Reply as Urban Kart… →
GT
Gupta Traders online
B2B
Can you resend the invoice for order #2198?
12:35 PM
AI · YUSR Sending it right now. Check your email in a moment. Let me know if anything doesn't add up. 🧾
From your order sheet ✓✓
Reply as Urban Kart… →
Y · Sole & Stride · Front desk
AI online
PN
Priya N. Are you open on Sunday? AI handled
IK
Imran K. What is the return window? Support
RT
Rohit T. Do you ship across India? AI handled
PN
Priya N. online
AI handled
Are you open on Sunday?
6:12 PM
AI · YUSR Yes, we are open Sunday 11 AM to 6 PM. You are welcome to visit! 🙏
faq.pdf · p2 From your FAQ ✓✓
And what is the return window?
6:13 PM
AI · YUSR Easy 7 day returns with free pickup, and size exchange is instant. 👍
policy.pdf · p1 From your policy ✓✓
Reply as Sole & Stride… →
IK
Imran K. online
Support
What's your return window?
10:47 AM
AI · YUSR 7 day easy returns with free pickup, no questions asked. 👍
policy.pdf · p1 From your policy ✓✓
Reply as Sole & Stride… →
RT
Rohit T. online
AI handled
Do you ship across India?
8:29 PM
AI · YUSR Yes, we ship across India, 3 to 5 business days depending on your pincode. 📦
faq.pdf · p2 From your FAQ ✓✓
Reply as Sole & Stride… →
Footwear · Fashion · Electronics · Clinics · Coaching institutes · Restaurants · Jewellery · Logistics ·
Footwear · Fashion · Electronics · Clinics · Coaching institutes · Restaurants · Jewellery · Logistics ·
FOLIO 03 · THE LEAK
The problem
Still running lakhs a month through one phone?
Your customers live on WhatsApp. Your business should not live on a single handset that everyone at the counter fights over. Every missed reply is a customer walking to the next shop, and right now nobody is keeping count.
Everyday work · scattered EXAMPLE
08:10 14 chats waiting since last night
One phone, five people, no owner
missed 11:30 "What's the price?" typed for the 40th time
Same answers, every single day
manual 14:05 Broadcast copied and pasted to 800 numbers
No idea who received it
blind 19:45 Customer data in 3 sheets + 2 notebooks
That is not a CRM
scattered
Missed chats add up
Every enquiry matters
FOLIO 04 · THE SWITCH
The switch
One number. Two very different days.
00 / Before & after
✕ Without YUSR
✕ "What's the price?" asked 40 times, answered 12 ✕ The owner's phone is the entire sales team ✕ Enquiries at 11:48 PM answered next afternoon ✕ Manual broadcasts, scattered contacts and missed opt outs ✕ No record of who bought and who walked away
→
Autopilot · ON
✓✓ With YUSR
✓✓ AI answers price, stock and COD from your catalog ✓✓ The whole team on one number, every chat assigned ✓✓ Midnight enquiries answered at midnight ✓✓ Broadcasts from a Google Sheet, template safe ✓✓ Every lead tagged: hot, repeat, wholesale, VIP
FOLIO 05 · THE PIPELINE
The pipeline
How does YUSR AI handle each WhatsApp message?
How it works
AI handles routine questions using your business information. Your team takes over when a conversation needs a person, with the context already in the inbox.
Incoming
WhatsApp · 24/7
YUSR core
reads · decides · replies
Answered by AI
Routine questions
Assigned to team
discounts · complaints · bulk
Tagged & saved
hot lead · repeat · wholesale
YUSR core Reads, decides, replies.
Answered by AI Using your catalog and FAQs.
Assigned to team Discounts, complaints, bulk.
Tagged & saved Hot lead, repeat, wholesale.
From your catalog Human handoff Saved in your inbox
FOLIO 06 · THE SYSTEM
Everything in one place
The whole counter, on one screen
One connected workspace. Explore the tools your business needs.
01 · Inbox
Team Inbox
Every WhatsApp chat in one shared screen. Assign to agents, track status from open to closed, stop passing the phone around.
Open Team Inbox ↗
02 · Reach
Broadcasts
Your Google Sheet becomes the audience. Meta approved templates, per row personalization, delivery tracked in real time.
Open Broadcasts ↗
03 · Brain
AI Memory
Upload your catalog, FAQs, and policies once. The AI answers customers with your facts, in Hindi, English, or Hinglish.
Open AI Memory ↗
04 · Proof
Analytics & Tags
Message volume, response rates, peak hours, agent leaderboards. Stamp custom tags on every contact and filter by them.
Open Analytics ↗
05 · Entry
QR Codes
One scan from your counter, packaging, or poster opens a chat with a prefilled message and an automatic source tag.
Open QR Codes ↗
06 · Plan
Pricing
Try the full product free for 7 days. Then ₹1,999, ₹4,999 or ₹11,999 a month, whichever tier matches your volume.
Open Pricing ↗
FOLIO 07 · THE DEAL
Pricing
Start free. Scale when ready.
A shoe store and a coaching institute do not send the same volume. Try everything free, then pick the tier that matches your traffic.
Starter
One shop, one number
₹1,999per month · ₹19,990 a year
A single storefront answering a few hundred customers a week.
2,000 AI replies a month
5,000 broadcast messages
3,000 contacts
Catalog synced daily
Unlimited team members
Start free
Most businesses
Growth
Busy shop, real campaigns
₹4,999per month · ₹49,990 a year
Already running festival broadcasts and answering all day.
5,000 AI replies a month
25,000 broadcast messages
25,000 contacts
Catalog synced hourly
Unlimited team members
Start free
Scale
Many numbers, many stores
₹11,999per month · ₹119,990 a year
Multiple numbers and a catalog with no ceiling.
12,000 AI replies a month
100,000 broadcast messages
Unlimited contacts
Catalog synced on demand
Unlimited WhatsApp numbers
Start free
Every plan starts with the same 7 day free trial, no card. Past what your plan includes it is ₹1 per AI reply and 5 paise per broadcast message, the same at every tier.
All plans run on the official WhatsApp Business API · Your data exports with you
Full pricing details and FAQ ↗
FOLIO 08 · CLOSE
Put your WhatsApp on autopilot this week
Connect your number, upload your catalog, invite your team. Your free trial starts when WhatsApp is connected.
No credit card · Cancel anytime · Official WhatsApp Business API