YUSR AI / Analytics & Tags

WhatsApp analytics & custom tags

Know what is working on WhatsApp. Stop guessing.

How many messages came in today? How much did the AI handle on its own? Which broadcast converted? Until now, the answer was a shrug. Now it's a dashboard that updates the moment a new message lands, no refresh needed.

  • Live message volume, peak hours and response rates
  • Bot handled versus human handled conversations
  • A feed of inbound messages, takeovers, finished broadcasts and catalog syncs
  • Custom contact tags to filter the inbox, target broadcasts and run rules

Last updated

3,412
Messages this week ▲ 12%
94%
Response rate ▲ 6%
81%
Bot handled rate
₹1,84,000
Revenue from your order sheet

Example dashboard with illustrative numbers.

Peak hours & volume

See your week the way your counter feels it

Message volume by day and hour shows exactly when your customers are active, in your own timezone, so you know when to staff up, when to schedule broadcasts, and when the AI is carrying the shop on its own.

Messages per day live
MonTueWedThuFriSatSun
Assistant performance

How much is the bot actually carrying?

Active conversations, bot handled rate, average bot and human response times, and how many times a human had to step in. All in one view, with a 7 / 30 / 90 day selector. This is the honest measure of whether your AI is pulling its weight or just answering the easy ones.

Assistant performance · last 30 days7D / 30D / 90D
AI
YUSR AI
Bot handled, zero takeover needed
312 · 2.1s
AY
Ayesha
Took over for exchanges and bulk orders
41 · 1m 40s
RA
Rahul
Took over for delivery escalations
33 · 2m 05s
Takeovers 74Bot handled 81%
What just happened

A rolling feed of everything worth knowing

The last 48 hours, merged from five sources into one feed: inbound customer messages, human takeovers, completed broadcasts, manual contact tagging, and catalog sync results. You open the dashboard and know what happened without checking five different places.

Message

Inbound customer messages

New conversations and replies as they happen, so you're never surprised by what's waiting in the inbox.

Takeover

Human takeovers

Every time an agent takes over from the bot, or hands a conversation back, shows up here with who and when.

Broadcast

Completed broadcasts

Know the moment a broadcast finishes sending, with the final sent/failed counts right there.

Catalog sync

Catalog sync results

Successes and failures both show up, so a silent sync failure never goes unnoticed for days.

Custom tags

Stamp every contact. Filter everything.

Tags are rubber stamps for your contacts. Invent any tag your business thinks in, stamp it manually or let rules apply it automatically, then filter your inbox, broadcasts, and analytics by tag. Tag a contact and every one of their conversations stays in sync automatically.

hot lead repeat buyer paid cod size 9 wholesale vip delivered exchange source: counter qr due > ₹5k batch 2026

Filter the inbox

Show me every open chat stamped hot lead. Done in one tap.

Target broadcasts

Send the wholesale rate list only to wholesale. No spam, better delivery.

Automate with rules

Order above ₹10,000? Auto stamp vip. Came from a poster? source: counter qr.

Two dashboards, two sources

Your business, and what Meta sees

This dashboard reads your own database: conversations, response times, tags, revenue. A separate section under Settings → General → Analytics asks Meta's own servers, live, for delivery and pricing data about your WhatsApp number itself: sent and delivered counts straight from Meta, with read and failed counts computed from your local messages since Meta doesn't expose those.

Delivery funnel · from Meta + local DBLIVE
SNT
Sent
From Meta's Graph API
3,412
DLV
Delivered
From Meta's Graph API
3,388
RD
Read
Computed from your local messages
2,904
FL
Failed
Computed from your local messages
24

Run your counter on numbers, not vibes

The dashboard fills itself from day one of your trial. See a full week of your real data before you pay a rupee.

No credit card · Cancel anytime · Official WhatsApp Business API